Data & Backup

Export your academy data at any time, schedule automatic email backups, or restore from a previous export.

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Export Your Data

A full export downloads everything in your academy as a single JSON file: students, quizzes, questions, attempts, assessments, submissions, grades, past papers, videos, classes, and categories.

1. Go to Settings → Data & Backup
2. Click Export Data
3. Your browser downloads menteo-backup-YYYY-MM-DD.json

TIP

Keep a backup before making large changes — deleting a quiz or student is permanent and cannot be undone from the UI.

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Import / Restore

To restore from a previous backup:

1. Go to Settings → Data & Backup
2. Click Import Data
3. Select your .json backup file
4. Review the confirmation dialog — it shows what will be imported
5. Click Confirm Import

WARNING

Importing merges data with your current academy. It does not delete existing records — it adds or updates them. Duplicate items (same ID) are skipped.

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Scheduled Backup Emails

Menteo can automatically email you a backup file on a regular schedule. The attachment is the same JSON export delivered to your inbox.

Enable Scheduled Backups

1. Go to Settings → Data & Backup
2. Scroll to Scheduled Backup
3. Toggle Enable scheduled backups on
4. Choose a frequency:

Frequency	When the backup is sent
Daily	Every day at 03:00 UTC
Weekly	Every Monday at 03:00 UTC
Monthly	On the 1st of each month at 03:00 UTC

5. Enter the email address to receive the backup (defaults to your account email)
6. Click Save Schedule

Send Now

Click Send Now to trigger an immediate backup email without waiting for the next scheduled run. Useful after making significant changes.

What the email contains

• Subject: Menteo Backup — [Academy Name] — [Date]
• Body: Summary stats (students, videos, quizzes, assessments, past papers)
• Attachment: menteo-backup-YYYY-MM-DD.json

TIP

Forward backup emails to a shared inbox or Google Drive label to build an automatic archive.

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FAQ

Is my data encrypted? All data in transit uses HTTPS (TLS 1.3). The backup file is plain JSON — store it in a secure location (encrypted drive, password manager vault).

How large is the export file? Typically under 1 MB for most academies. Very large academies with thousands of quiz attempts may produce files of 5–10 MB.

Can I open the JSON in Excel? Not directly — JSON is not a spreadsheet format. Use a free tool like jsonformatter.org to inspect it, or import it into a database or script for analysis.

What if the scheduled email doesn't arrive? Check your spam folder first. Then go to Settings → Data & Backup → Scheduled Backup and click Send Now to test delivery. If the email still doesn't arrive, contact support@menteo.co.